Privacy Policy
1. Information We Collect
We collect the following types of information:
- Email address (if provided)
- Chat messages and interactions
- Usage data and analytics
- Payment information (processed by Paddle)
2. How We Use Your Information
Your information is used for:
- Providing and improving our AI chat service
- Processing your payments and subscriptions
- Sending important service updates
- Personalizing your experience
3. Data Security
We protect your data through:
- Encryption of sensitive information
- Regular security audits
- Secure data storage practices
- Limited employee access
4. Your Rights
You have the right to:
- Access your personal data
- Request data deletion
- Opt-out of marketing communications
- Export your chat history
5. Third-Party Services
We use the following third-party services:
- Paddle for payment processing
- Analytics services for usage tracking
- Cloud storage providers
6. Contact Information
For privacy-related inquiries, contact us at:
Email: support@inbox.soulnest.space
This service is operated by lihaoyu, acting as a sole proprietor.
Last updated: 8/18/2025